No more attachments lost in your inbox

Asking for documents by email means accepting omissions, oversized files and attachments to dig out of the inbox. With the File field of the form builder, respondents upload their documents as they fill in the form: files arrive checked, attached to the right answer and stored in one place. The File field is part of Mailpro’s online form builder, and our help page explains how to receive file uploads with a form, step by step.

What the File field accepts

Number1 to 5 files per field, and several File fields per form if needed
SizeUp to 20 MB per file; you can set less
FormatsPDF · JPG, PNG, GIF, WebP images · Word · Excel · PowerPoint · ZIP
RefusedAll other formats, including programs and scripts
AccountNone: respondents upload their files without signing in
Settings

You decide what you receive

For each field, choose the accepted formats, the number of files (up to 5) and the maximum size (up to 20 MB). If a file doesn’t fit, the respondent knows immediately and can choose another one. With conditional logic, you can show the File field only when the previous answer calls for it.

Checks

Every file is checked

On upload, Mailpro checks the content of each file, not just its name: a document renamed to .pdf that isn’t a PDF is refused, and programs or scripts always are. Files are not public; you must be signed in to your account to open them.

Security and GDPR →
Storage

Stored in My files

Each form has its own folder in My files, and each file carries the answer number and the respondent’s name. Download the whole folder as a ZIP, open a file from its answer, or from the link in the notification email. Find out how uploaded files are renamed.

Space

Your storage under control

Uploaded files count toward your account storage. You are alerted by email and in your account before it is full; deleting an answer also deletes its files and frees the space.

Your next form can receive CVs and documents today.

Try it for 30 days
HOW IT WORKS

Receive files in three steps

1

Add the File field

Drag the File block into your form, or into one of our form templates, where you want it.

2

Set it up

Accepted formats, number of files and maximum size.

3

Publish and receive

Share the form; files arrive with every answer.

WHAT FOR?

Documents received in the right place

Recruiting

CV and cover letter attached to the application, sorted by job.

Registrations

Supporting documents and certificates uploaded with the registration file.

Photo contests

Participants send their photos, up to 20 MB each.

Customer service

A photo of the product and the purchase invoice attached to the request sent through your contact form.

Go further with your forms

Security and GDPR

Captcha, password, encryption and hosting in Switzerland to protect your forms and your data.

Email notifications

Get an email with every answer and send the respondent an automatic confirmation.

Export to Excel

Export the answers to Excel or CSV, with the period, columns and sorting of your choice.

Create an online form

Drag in your fields, add columns and pages, or start from a template, with no code.

QUESTIONS

Frequently asked questions

What is the maximum file size?
20 MB per file, and up to 5 files per field. You can set a lower limit; if a file exceeds it, the respondent sees a clear message and can pick another one.
Which formats can I accept?
PDF, images (JPG, PNG, GIF, WebP), Word, Excel, PowerPoint and ZIP. For each field, you tick the formats you want; all others are refused.
Are the files secure?
They are hosted in Switzerland and are not public: you must be signed in to your Mailpro account to download them. On upload, the content of every file is checked, and programs or scripts are always refused.
What happens when my storage is full?
Uploaded files count toward your account storage. You are alerted by email and in your account from 90%; free up space by deleting old answers, whose files go with them, or increase your storage.
How do I download all the files?
In My files, each form has its own folder: download it in one go as a ZIP. You can also open each file from the matching answer or from the notification email.
Do respondents need an account?
No. They fill in the form and upload their files directly, on a computer or a phone.

Receive your first files

Create your account, try Mailpro for 30 days and add a File field to your form. Your files stay hosted in Switzerland.